Privacy Policy

Last Updated: January 2024

1. Introduction

oak-node ("we," "our," or "us") is committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oak-node.store and use our services.

By accessing or using our website, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect information that you voluntarily provide to us when you:

Fill out forms on our website
Request a consultation
Subscribe to our communications
Contact us directly

This information may include:

Name and contact details (email address)
Service preferences and enquiry details
Any additional information you choose to provide

3. Automatically Collected Information

When you access our website, we may automatically collect certain information, including:

Browser type and version
Operating system
Pages visited and time spent on those pages
Referring website addresses
IP address (anonymised where possible)

4. How We Use Your Information

We use the information we collect for the following purposes:

To respond to your enquiries and provide requested services
To schedule and conduct consultations
To send administrative information, such as appointment confirmations
To improve our website and services
To comply with legal obligations

5. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

With service providers who assist in our operations (subject to confidentiality agreements)
To comply with legal requirements or respond to lawful requests
To protect our rights, privacy, safety, or property
With your explicit consent

6. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure.

7. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements.

8. Your Rights

Under the Australian Privacy Act 1988 and applicable regulations, you have the right to:

Access the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information (subject to legal obligations)
Withdraw consent where processing is based on consent
Lodge a complaint with the Office of the Australian Information Commissioner

9. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policies of any third-party sites you visit.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by the "Last Updated" date. We encourage you to review this policy periodically.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us:

oak-node
Level 8, 225 St Georges Terrace
Perth WA 6000
Australia

Email: [email protected]